Decent sized room, good shower, breakfast set up and food was good. Porters were all good, helpful and polite. Excellent service from chambermaid when asked for more tea bags and milk. Very nice ambience throughout the hotel.
Anne
agosto de 2024
The room was really nice and spacious and the bed was very comfortable. Great shower in the bathroom and I really liked the selection of beauty products, smelt really nice! Once my coffee machine was working (I had to get a new one brought in) it was a great addition - and the desk was perfect for work in the evening. I also really liked the breakfast selection, it was an excellent buffet, nice fresh food. The bar was also great in the evenings, a nice space to unwind.
Samantha
setembro de 2024
Great location in the CBD, fantastic access to shops and main streets of melbourne city. Very helpful staff, we especially want to thank Bobby and his brother at the concierge for their help. We paid for the club access - the afternoon tea and evening canopes/drinks were just enough food to keep us full! It was also the perfect setting and comfort to watch the Men’s tennis final of the AO.
Prachi
janeiro de 2025
- Domestic staff were attentive to our needs - We were given a free upgrade to our room - We received complimentary champagne and sweets with a delightful card as it was our wedding anniversary - The concierge was most helpful in taking care of or bags while we went for a wander in the morning even though we had officially checked out of the hotel - Sauna, spa and sauna were enjoyable...did not use the gym but it was well equipped
Dappleone
março de 2024
The hotel was centrally located for us, with the hotel staff very friendly and accommodating. We were allocated an Executive room and whilst we were travelling for leisure, the room was very well appointed and suitable for business travel. I would recommend this hotel.
Julie
outubro de 2024
The room is a bit small and a liitle outdated. There was no bathtub., the bar and coffee area is too small. However, the facilities were amazing. The pool and jacuzzi are clean and really well designed ~It is comfortable that my kids enjoyed it a lot. The towels and the shower area were also clean and fresh. But disappointed that there was no steam room, which I always looked out for when in a hotel. The gym is average. The breakfast was remarkable! It is definitely an 5-star hotel breakfast trademark and I was not disappoint. The unlimited barista coffees and freshly squeezed veggies and fruit juices made me happy.
Marivic
fevereiro de 2024
Room facilities were good, shower nice and general setup of room worked. Complimentary water was a nice touch. Location of hotel worked well with attractions and public transport.
Shane
janeiro de 2025
The staff were friendly, accommodating and absolutely lovely. The facilities like the pool, gym and sauna were great. The beds were so comfy. The buffet was fresh and had a huge variety. We would stay here again.
Emma-grace
setembro de 2023
Room was clean, pillows and bed were very comfortable. Towels were lovely too. Room was made up when I came back (though a little late one day). Staff were great and very accommodating - even assisted me locating somewhere to purchase a cable I had forgotten.
Dyani
fevereiro de 2024
Absolutely loved our stay; especially the staff who were amazing! Everyone we encountered was very friendly and ready to help. The room was spacious, clean and well appointed. The bed was comfortable and provided a great night’s sleep. The breakfast is even better than you’d expect, we were so spoilt for choice! If you can think of it, they have it and their service is second to none. Wouldn’t hesitate to stay again.
Hollie
julho de 2023